Janitorial and custodial
The nightly work that people notice only when it is missed: desks, kitchens, restrooms, lobbies and common areas, run from a written scope with a color code and a weekly inspection.
What we look for
On the walk, floor by floor.
- Desks
How many, whether trash and recycling are at the desk or at stations, and whether desk surfaces are ours or the occupant's.
- Kitchens
Counters, sinks, appliances, the dishwasher cycle and the fridge clear-out day.
- Restrooms
Count per floor, fixtures, consumables and the par list, the porter pass in the day.
- Floors
Carpet tile, hard floors, entrance mats; what is nightly and what is on a schedule.
- Glass and touch points
Entrance glass, conference glass, handles, rails, switches.
- Access and hours
Badge access, alarm codes, the closet, the dock, and when the building is empty.
The color code
A color for every room.
One cloth color for each kind of room, and the products for each, written into the scope.
Restrooms.
Glass and general.
Kitchens.
Specialty.
What we write down
What goes into the scope.
Nightly tasks
Room by room: trash and recycling, kitchens, restrooms, vacuuming, hard floors, glass, touch points.
Scheduled tasks
Carpet extraction, hard-floor scrub and burnish, high dusting, window interiors, on dates in the scope.
Color code and chemistry
Red for restrooms, blue for glass and general, green for kitchens, yellow for specialty; the products for each.
A night on the floor
What you will see
The records behind a clean office.
The log
Each night's work by floor, signed by the crew lead.
The inspection
A weekly walk against the scope, scored room by room; misses go to the crew lead that night.
The report
A monthly summary with scores, consumables used and anything we noticed that is not ours: a leak, a failed light, a door that will not latch.
Questions about janitorial service
Five nights or seven?
Whatever the building needs. The scope says which rooms are nightly, which are weekly and which are on a date.
Do you clean desks?
Desk surfaces are included where agreed in the scope. We also confirm whether trash and recycling are collected at desks or at shared stations.
Who do we call?
One person owns your site and answers the phone. The number is in the scope.
