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Facility management

Guides to service scopes, vendor selection, maintenance planning and performance reviews for facility teams.

A woman in a charcoal shirt uses a calculator at a desk with two printed spreadsheets and a laptop, a lab behind her.

Latest in this topicFacility management

Comparing the total cost of janitorial bids

Compare supervision, staffing, supplies, training, and rework alongside price. Use documented site needs and disclosed assumptions in the assessment.

More in this topic

  • Three printed pages, a floor plan and two layout sheets with gray blocks and tables, lie on a wooden table beside a pen.

    Facility management

    Writing a facility services RFP

    Give bidders the same scope, access information, work windows, and completion standards. Require clear exclusions and a shared clarification record.

  • A bearded man in a navy shirt reads bar and ring charts on a laptop at a desk, a lab visible through glass beyond.

    Facility management

    KPIs for reviewing facility service

    Agree on inspection, response, coverage, and recordkeeping measures. Set site-specific baselines and define how missed targets are reviewed.

  • A man and a woman in navy polos and goggles walk a glass-walled corridor, she holds an open binder, a lab beside them.

    Facility management

    Planning a change of facility provider

    Plan access, staffing, supplies, task instructions, and initial supervision. Put handoff responsibilities and the review process in writing.

  • A woman in a navy work shirt points her pen at a color-coded schedule sheet while a woman in a cream sweater looks at it.

    Facility management

    In-house or outsourced facility services

    Compare control, cost, coverage, training, and supervision. Assess internal, outsourced, and hybrid models against the same documented service needs.

  • A woman in a navy work shirt reads a gridded printed sheet at a desk beside a window over a landscaped office campus.
  • A man in goggles, gray gloves and a navy work shirt slides a pleated filter into an air handler, tools on a steel shelf.
  • A man points at a floor plan on a tablet held by a woman, both in navy polos, in a lab corridor beside a cleaning cart.

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